Returns
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Damages, Defects and Lost Items
Let us know right away so we can file a claim with the carrier and make things right. You have 10 days from delivery to report any shipping errors or damages. Email photos and a brief description of any damages, defects, or shipping issues to info@yolohayoga.com -
While we do not offer direct exchanges you can place a new order whenever you're ready and process a return HERE. Please reach out to info@yolohayoga.com if you need further assistance.
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If you received a gift that was not the perfect fit for your practice, we are happy to provide you with an exchange for store credit as long as we can find the original order placed on our website.
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Start your return by clicking HERE. You will need to log in or create an account with the email you used to purchase your order. As long as your order meets our return requirements, you will be able to select the order and start a return. If your return request is approved and requires shipping,...
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Extended holiday returns. All orders placed now - Dec. 25th are eligible to return by January 31st, 2026. Returns must be free from damage and dirt/marks. Return shipping is free for all USA states excluding Alaska, Hawaii, and USA territories. Please note that the shipping cost on the outbound...
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When will I be refunded for my return?
Refunds for returns are processed within 3 to 10 business days after we receive your package. You will receive an email notification once your refund is processed. Please ensure you request a return HERE to generate a pre-paid shipping label.