Returns
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Damages, Defects and Lost Items
If you have Onward Shipping Protection you can quickly file a claim through the email that Onward sends you after you place your order, or you can file HERE. Customers without shipping protection please contact us immediately at shipping@yolohayoga.com if the item is defective, damaged, lost, or... -
While we do not offer direct exchanges you can place a new order whenever you're ready and process a return HERE. Please reach out to info@yolohayoga.com if you need further assistance.
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If you received a gift that was not the perfect fit for your practice, we are happy to provide you with an exchange for store credit as long as we can find the original order placed on our website.
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Start your return by clicking HERE. You will need to log in or create an account with the email you used to purchase your order. As long as your order meets our return requirements, you will be able to select the order and start a return. If your return request is approved and requires shipping,...
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Our yoga products have 30-day satisfaction guarantee. Returns must be free from damage and dirt/marks. Return shipping is free for all USA states excluding Alaska, Hawaii, and USA territories. Please note that the shipping cost on the outbound shipment is not refundable. If you are located outsid...
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When will I be refunded for my return?
Refunds for returns are processed within 3 to 10 business days after we receive your package. You will receive an email notification once your refund is processed. Please ensure you request a return HERE to generate a pre-paid shipping label.